Help Center

Quick answers to common questions. Can't find what you need? Contact us or use the live chat.

Ordering

How do I place an order? See our How to Buy guide for a full walkthrough.

Can I order from multiple vendors at once? Yes — your cart groups items by vendor, and checking out places one order per vendor automatically.

How do I pay? Cash on Delivery only for now — you pay when your order arrives.

Returns & Refunds

See our full Returns and Refunds policy for return windows, eligibility, and how refunds are issued.

Becoming a Vendor

How do I sell on Mohakash Store? Register an account, then go to Become a Vendor from your dashboard and submit your store details. An admin will review and approve your application.

How do I get paid? Set up your payout details (bank or mobile financial service) in your vendor dashboard once approved.

Account

I forgot my password. Use the "Forgot your password?" link on the login page to reset it.

Can I sign in with Google? Yes, use the "Continue with Google" button on the login or register page.

Still Need Help?

Call our hotline at 01733-008307, use the live chat bubble, or visit Contact Us.